Privacy Policy

1. Introduction

80bd is an online gaming platform that serves players across Bangladesh, offering cricket betting, live casino games, slots, and crash games. As a platform committed to fair play and user security, we take the privacy of every registered player seriously. This Privacy Policy explains what personal data we collect, how we use it, and the rights you hold over your own information.

By accessing or using 80bd, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform immediately. This policy applies to all users based in or accessing the Platform from Bangladesh, including cities such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

2. Information We Collect

We collect personal information through different channels when you register, deposit, play, or contact us. The categories of data we collect are described below.

Account & Identity Information

• Full name, username, and date of birth (to verify you are 21 years or older).
• Email address and mobile phone number (used for account verification and notifications).
• National ID number or passport details, where required for KYC (Know Your Customer) compliance.
• Residential address and city within Bangladesh.

Financial & Transaction Information

• Deposit and withdrawal amounts and timestamps.
• Payment method identifiers — such as your bKash, Nagad, or Rocket mobile wallet number (we do not store full wallet PINs or passwords).
• Bet history, game session data, and account balance snapshots for audit and fairness purposes.
• Bonus and promotion redemption records.

Technical & Device Information

• IP address, browser type, operating system, and device model collected automatically when you visit the Platform.
• Log files, session duration, and page-interaction data used to improve Platform performance and detect fraud.

3. How We Use Your Information

80bd processes your personal data strictly for legitimate, clearly defined purposes. We do not use your data for any purpose beyond what is stated here.

• Account creation, verification, and ongoing management of your 80bd player account.
• Processing deposits, withdrawals, bonuses, and resolving payment disputes efficiently.
• Providing personalised game recommendations and promotional offers aligned with your preferences.
• Performing identity verification and age checks to ensure compliance with the 21+ policy.
• Detecting, investigating, and preventing fraudulent activity, collusion, and unauthorised account access.
• Responding to customer support enquiries and resolving disputes in a timely manner.

4. Sharing Your Information

80bd does not sell, rent, or trade your personal data to third parties for commercial purposes. We may, however, share limited data with trusted partners under the circumstances described below.

Service Providers

We work with third-party technology vendors — including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — who may process limited technical data to deliver their services on our Platform. These vendors are contractually bound to handle your data securely and only for the stated purpose.

Legal Obligations

We may disclose your personal data when required by applicable law, court order, or governmental authority. In such cases, we will limit the scope of disclosure to only what is strictly required and, where legally permissible, will notify you of the disclosure.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the acquiring entity. You will be notified via the email address on your account before any such transfer occurs.

5. Payment Data & Bangladesh Payment Methods

80bd supports popular Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay. When you make a deposit or withdrawal using any of these services, the transaction is handled through encrypted channels. We retain only the minimum payment-reference data necessary to process, verify, and audit your transaction.

We do not store your full mobile wallet PIN, OTP codes, or internet-banking credentials. Payment identifiers (such as a partial wallet number) are stored in encrypted form and are accessible only to authorised finance and compliance personnel.

6. Cookies & Tracking Technologies

80bd uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files placed on your device that help us remember your preferences, keep you logged in, and analyse Platform usage.

• Essential Cookies: Required for the Platform to function correctly — for example, maintaining your login session and storing your language preference.
• Analytical Cookies: Help us understand how users navigate the Platform, which pages are most visited, and where performance improvements are needed.
• Preference Cookies: Remember settings such as your preferred language (English or Bengali) and display options so you do not need to reconfigure each visit.

You may disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may impair certain Platform functionality, such as staying logged in between sessions.

7. Data Security

80bd employs a layered security approach to protect your personal data. We use SSL/TLS encryption for all data in transit, enforce strict password-hashing standards for stored credentials, and maintain access-control policies that restrict data access to authorised personnel only.

While we implement industry-recognised safeguards, no system is entirely immune to security threats. In the unlikely event of a data breach that affects your personal information, we will notify affected users as promptly as practicable and take appropriate corrective measures.

8. Data Retention

We retain personal data for as long as your account remains active or as needed to provide services. Once you close your account, we will delete or anonymise your personal data within a reasonable period, except where we are legally obligated to retain records — for example, financial transaction logs required for auditing purposes.

Anonymised or aggregated data that can no longer identify you personally may be retained indefinitely for statistical analysis and Platform improvement purposes.

9. Your Rights Over Your Data

As a user of 80bd, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details and the specific right you wish to invoke.

• Right of Access: Request a copy of the personal data we hold about you.
• Right of Rectification: Ask us to correct inaccurate or incomplete personal data.
• Right of Erasure: Request deletion of your personal data where we no longer have a legal basis to retain it.
• Right to Object: Object to processing of your data for marketing or profiling purposes.
• Right of Portability: Request that your personal data be provided to you in a structured, machine-readable format.

We will respond to all valid data rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will inform you of the extension and the reason.

10. Children & Age Restriction

80bd is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe your child has provided personal information to 80bd, please contact us immediately at [email protected] and we will take prompt action to delete the relevant data.

11. Changes to This Privacy Policy

80bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account.

We encourage all 80bd players to periodically review this Privacy Policy to stay informed about how we protect your data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 80bd handles your personal data, please reach out to our support team. We are committed to addressing your enquiries promptly and transparently.

Email: [email protected]